Get in Touch
Our dedicated team assists with orders, product questions, authenticity, and partnerships. Average response time under 12 hours.
Head Office
Ghori Trading LLC
2003, One By Omniyat
Business Bay, Dubai, UAE
Phone
+971 800 44674
Toll-free within UAE
Working Hours
Mon – Sat 9AM – 7PM GST
Sunday closed
Our Support Standards
Global Coverage
Support in English & Arabic across 90+ countries.
Fast Response
Average reply time under 12 hours, 7 days a week.
Order Assistance
Tracking, delivery, customs & re-ship support.
Authenticity Desk
Verify holograms, scratch codes & sellers in minutes.
Wholesale Team
Direct line to our distribution & partnerships desk.
WhatsApp Concierge
Instant chat with a human agent, not a bot.
Reach the Right Desk
Skip the routing — write directly to the team best suited to your request.
Authenticity & Anti-Counterfeit
Report a fake seller, verify a code, submit a marketplace listing.
[email protected]We would love to hear from you.
Whether it is a question about our products, help tracking an order, or a distribution opportunity — fill the form and our team will reply within 24 hours.
- — Product, order and authenticity support
- — Replies during published support hours
- — Every message reviewed by our support team
Dubai Headquarters
Ghori Trading LLC operates from Business Bay, Dubai — the strategic bridge between our Bangkok manufacturing partner and our 90+ international markets.
Ghori Trading LLCOffice 2003, One By Omniyat
Business Bay, Dubai
United Arab EmiratesOpen in Google Maps →
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Before you write to us
How fast will I hear back?
Our customer team responds within 24 hours, with an average of under 12 hours. WhatsApp is typically fastest during Dubai business hours.
How do I confirm my Neo Hair Lotion is authentic?
Every authorised bottle carries a 3D holographic seal, a white nozzle, and a unique verification code. Enter it on our /verify page or send it to [email protected].
Do you ship worldwide?
Yes. We ship to 90+ countries from our Dubai and Bangkok fulfilment hubs. Duties and taxes are calculated at checkout where applicable.
I want to sell Neo Hair Lotion in my country — who do I talk to?
Write to [email protected] with your market, expected volume, and existing retail footprint. Our distribution desk replies within two business days.